At Preferred Hearing Centers, our number one priority is to ensure the health and wellbeing of our patients; our patients must continue to follow our easy 5 stage guide to protect themselves and the most vulnerable people in the local area.

Since the outbreak of Covid-19, we at Preferred Hearing Centers have implemented a 5 stage procedure as a way of reassuring all visitors and to ensure that our patients and local population continue to live full, healthy, happy lives.

Preferred Hearing Centers, Our 5 Stage – Step by Step Guide.

Stage 1. Hand Wash On Arrival

We’re positive that by now, everyone is carrying an army platoon supply worth of sanitizer; however, every one upon arrival at our centers must approach our check-in desk and use the hand sanitizer provided. A quick squirt in the hands and a thorough rub in, and that’s it, your hands are sanitized.

Stage 2. Patient Health Check Prior to Arrival

All guests and patients are being asked to review our “safety criteria” before visiting us. We simply must insist that you don’t attend our offices if you are suffering from any of the following, a fever running at 100.4 or above, a cough, runny nose, or shortness of breath.

If, for instance, you find yourself suffering from any one of these ailments, we kindly insist you reschedule your appointment, contact us here. And someone will be available to take your call from 8:30 am – 4:30 pm, Monday to Friday. Saturday by appointment ONLY.

Our strict guidelines also insist that you reschedule your appointment if you have been in contact with anyone who has been diagnosed with Coronavirus, contact our center for advice on how best to reschedule your appointment following that situation.

Stage 3. Thorough Cleaning Between Appointments

To reassure all visitors and patients, we have increased the time between each appointment, providing us with additional time to sanitize all surfaces thoroughly.

This ensures that all patients are stepping into a sterile and safe environment.

From the patient’s chair, headphones, all our equipment, right down to pens and audiometers, everything will be thoroughly sterilized before each appointment.

At Preferred Hearing Centers, your health and wellbeing will always be our number one priority.

Stage 4. Minimized Waiting Times

Thanks to our more efficient system, including staggered appointments, procedures are now in place to decrease patient waiting times.

Stage 5. Your Hearing Hotline

If at any time you need help, face any challenges, or require professional assistance during these challenging times, please call before visiting, as it’s likely that a walk-in appointment might be turned away, in accordance with our step by step guide.

However, our hearing hotlines are available from 8:30 am – 4:30 pm, Monday to Friday, and we are more than happy to take your call and help you in every way we can.

Visit our website for more information.

To our patients…

Caring for the health of Florida citizens is our number one priority, and our step by step guide is to increase the safety of every patient and staff member in attendance at Preferred Hearing Centers.

We are taking every precaution necessary and are following current Government guidelines to ensure the continued health of our patients, employees, and visitors. For that reason, every member of staff will be wearing PPE at all times.

As a result, we must insist that all visitors and patients wear masks before entering our centers and respect social distancing guidelines when inside.

For further information, Contact Us here.

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Mark D. Johnson, HAS, BC-HIS, A.C.A.

Mark began his career in the hearing healthcare field in 1993 with a major hearing aid/care provider. He opened his own practice in 1994 in Orlando, Fl.  In 1995, he became board-certified, and through continued training received his A.C.A. credentialing as a certified audioprosthologist in 1997. He has conducted many hearing educational workshops, both for professionals and for the general public, and trained many individuals in the hearing healthcare field.